Job Description
Join our award-winning team at Louisville Hospitality Group as a Front Desk Receptionist and start your career tomorrow! We're seeking a dynamic professional to be the first point of contact for our prestigious downtown hotel. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Perfect for career-driven individuals ready to make an immediate impact.
Why join us?
- Immediate start opportunity
- Health insurance and retirement plan
- Career advancement paths
- Employee discounts on hotel services
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle multi-line phone system and route inquiries appropriately
- Process reservations and manage booking systems
- Assist with guest concerns and coordinate with departments
- Maintain organized front desk operations and filing systems
- Process payments and manage cash handling procedures
- Perform light administrative duties including scheduling and correspondence
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Professional appearance and demeanor
- Basic computer literacy (MS Office Suite)
- Flexibility to work weekends and holidays