Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Toledo, OH! We're offering an exclusive $2,000 sign-on bonus for qualified candidates who apply before October 31st. Be the first point of contact for patients in a state-of-the-art medical facility where your exceptional communication skills will shine.
This full-time position includes competitive benefits, career growth opportunities, and a supportive work environment. If you're passionate about creating positive patient experiences and thrive in fast-paced settings, we want to hear from you!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and professionalism
- Answer multi-line phone system and triage calls to appropriate departments
- Schedule appointments using our EMR system while maintaining calendar integrity
- Collect co-pays and verify insurance information efficiently
- Maintain clean, organized reception area and manage office supplies inventory
- Assist with administrative tasks including scanning, filing, and data entry
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year experience in medical front desk or customer service role
- Proficiency in EMR systems (Epic/Meditech preferred)
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic knowledge of HIPAA compliance and patient confidentiality
- High school diploma or equivalent required
- Positive attitude with commitment to patient-centered care