Job Description
We are looking for a welcoming and organized Front Desk Receptionist to join our team in Saint Paul, MN. This is a remote-friendly position that offers the perfect blend of in-person professionalism and the flexibility of modern work arrangements.
At Summit Health Partners, we pride ourselves on providing exceptional patient care and maintaining a positive environment for both our staff and visitors. As the face of our organization, you will play a crucial role in creating a lasting first impression.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00)
- Comprehensive health benefits package
- Flexible schedule options
- Opportunity for professional growth within the healthcare sector
If you have excellent communication skills and a passion for customer service, we want to hear from you!
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all visitors, patients, and vendors, ensuring a positive first impression of our organization.
- Front Desk Operations: Manage the reception area, including answering multi-line phones, directing calls, and managing the switchboard efficiently.
- Scheduling and Administration: Assist with appointment scheduling, patient check-ins, and maintaining accurate digital records using our practice management software.
- Mail and Communication: Sort and distribute incoming mail and packages, and handle outgoing correspondence promptly.
- Customer Service: Address inquiries professionally and escalate complex issues to the appropriate department or manager immediately.
- Inventory Management: Monitor and replenish front desk supplies and waiting area amenities to ensure a comfortable environment.
Qualifications
- Experience: Minimum of 1-2 years of experience in a front desk, administrative, or customer service role preferred.
- Education: High school diploma or GED required; additional certification in medical administration is a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Communication: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Availability: Must be able to work full-time hours, including some evenings or weekends if required by business needs.