Job Description
Are you a natural-born host with exceptional organizational skills? Horizon Property Group is looking for a dedicated Front Desk Receptionist to serve as the welcoming face of our Buffalo office.
We pride ourselves on our vibrant company culture and are now expanding our team to include a professional who thrives in a dynamic environment. This is a remote-friendly position, offering the flexibility to work from home for administrative tasks while maintaining a strong in-person presence for client relations.
Join us in making a lasting impression on our clients and colleagues!
Responsibilities
- Guest Relations: Greet visitors, clients, and vendors with warmth and professionalism, ensuring a positive first impression.
- Phone Management: Answer multi-line phone systems, screen calls, and route inquiries to the appropriate departments or take detailed messages.
- Administrative Support: Handle incoming and outgoing mail, packages, and courier deliveries with accuracy.
- Scheduling: Manage the front desk calendar, schedule appointments, and coordinate meeting room usage.
- Office Coordination: Assist in maintaining a clean, organized, and safe reception area; restock supplies as needed.
- Remote Coordination: Assist remote staff with logistical support and manage digital communication channels.
Qualifications
- Minimum of 1-2 years of experience in a receptionist or customer service role.
- Strong verbal and written communication skills with a professional phone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Must possess a professional appearance and a friendly, approachable demeanor.
- High school diploma or GED required.