Job Description
Join our award-winning team as a Front Desk Receptionist with comprehensive paid training! We're seeking a friendly, detail-oriented professional to be the first point of contact for our prestigious downtown San Antonio hotel. No prior hospitality experience required – we provide all necessary training to succeed in this vital role. Enjoy competitive pay, benefits, and career advancement opportunities in one of America's fastest-growing cities.
Our paid training program covers reservation systems, guest services protocols, and administrative operations. After training, you'll manage check-ins, handle inquiries, coordinate with departments, and maintain a welcoming lobby environment. Perfect for career changers or recent graduates!
Responsibilities
- Manage guest check-ins/checkouts using PMS systems
- Answer multi-line phones and route inquiries appropriately
- Process reservations and modify booking details
- Coordinate with housekeeping and maintenance teams
- Handle billing inquiries and payment processing
- Maintain accurate guest records and documentation
- Uphold brand standards for exceptional guest experiences
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- No experience necessary – training provided
- Flexibility to work weekends/holidays
- Valid Texas ID or driver's license