Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with comprehensive paid training! We're seeking motivated individuals to deliver exceptional patient experiences while developing valuable administrative skills. No prior experience required – we provide hands-on training in scheduling, medical terminology, and HIPAA compliance. Enjoy competitive pay, benefits, and career growth opportunities in Albuquerque's thriving medical district.
Our 6-week paid training program includes shadowing experienced staff, interactive workshops, and personalized coaching. Upon completion, you'll manage patient check-ins, handle insurance verifications, maintain electronic health records, and coordinate with clinical teams. This role is perfect for career changers or recent graduates looking to enter the healthcare field with full support.
Responsibilities
- Manage patient check-in/out procedures using electronic scheduling systems
- Verify insurance information and collect co-pays accurately
- Answer multi-line phone system and triage calls appropriately
- Maintain secure patient records in compliance with HIPAA regulations
- Coordinate with medical staff to ensure smooth patient flow
- Process payments and manage daily cash reconciliation
- Assist with patient registration and update demographic information
- Support office operations including supply inventory and mail processing
Qualifications
- High school diploma or equivalent (GED required)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications (MS Office, Google Workspace)
- Ability to multitask in a fast-paced environment
- Attention to detail with excellent organizational skills
- Customer service mindset with problem-solving abilities
- Reliable transportation to downtown Albuquerque location
- Willingness to complete paid training program (40 hours/week)