Job Description
Join our award-winning team as a Front Desk Receptionist in the heart of Memphis! No experience required – we provide comprehensive training to launch your career in hospitality. Enjoy a competitive salary, benefits package, and opportunity for growth in one of Tennessee's most vibrant cities.
Our supportive environment welcomes passionate individuals eager to learn. If you're a people person with strong communication skills and a professional attitude, we want to meet you!
Responsibilities
- Manage incoming calls and direct guests with exceptional customer service
- Perform check-in/check-out procedures using our hotel management system
- Coordinate front desk operations and maintain a welcoming lobby environment
- Handle reservations and room assignments efficiently
- Assist with billing inquiries and payment processing
- Collaborate with housekeeping and maintenance teams
- Uphold cleanliness and organization standards at the front desk
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient with basic computer systems (training provided)
- Punctual and reliable with professional appearance
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- No prior experience required – training included!