Job Description
Join our award-winning team as a Front Desk Receptionist at Aloha Hospitality Group in Honolulu! We're seeking a warm, professional individual to be the first point of contact for our guests and staff. This role combines exceptional customer service with administrative excellence in a stunning Hawaiian setting. Enjoy competitive pay, comprehensive benefits, and the opportunity to work in one of the world's most beautiful locations. Apply today to become part of our 'ohana' (family) and deliver unforgettable experiences.
Responsibilities
- Manage front desk operations including check-in/check-out processes for guests and staff
- Answer multi-line phone system and route inquiries to appropriate departments
- Coordinate meeting room reservations and calendar management
- Process mail, deliveries, and courier services
- Maintain professional reception area appearance and amenities
- Assist with administrative tasks including data entry and filing
- Collaborate with housekeeping and security teams for facility coordination
Qualifications
- High school diploma or equivalent required
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional verbal communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to remain calm under pressure during peak hours
- Basic knowledge of Hawaiian culture and tourism industry preferred
- Valid Hawaii driver's license may be required