Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with flexible scheduling options! We offer competitive compensation, comprehensive benefits, and a supportive environment where your work-life balance is prioritized. As the first point of contact for patients and visitors, you'll play a crucial role in delivering exceptional service while enjoying adjustable hours that fit your lifestyle.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Answer multi-line phone system and route calls appropriately
- Schedule appointments and maintain accurate calendars
- Process insurance verification and collect co-pays
- Maintain organized patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Strong communication and interpersonal skills
- Proficiency with scheduling software (e.g., Epic, Athenahealth)
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology preferred
- Flexibility to work evenings/weekends as needed
- Valid Louisiana driver's license for potential travel