Job Description
Join our dynamic team at Albuquerque Wellness Center as a Front Desk Receptionist where we provide all necessary equipment to ensure your success! We're seeking a polished professional to be the first point of contact for our valued patients and clients. Enjoy a modern workspace with state-of-the-art technology, comprehensive training, and a supportive environment focused on growth and work-life balance. If you excel in customer service and administrative tasks, apply today to become part of our award-winning healthcare facility.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Answer multi-line phone systems and route inquiries appropriately
- Maintain digital and paper filing systems with meticulous attention to detail
- Coordinate appointment scheduling using our provided software tools
- Assist with basic administrative tasks including billing support
- Uphold HIPAA compliance and patient confidentiality standards
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office suite and electronic health records (EHR)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong organizational skills with attention to detail
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Must pass background check and drug screening