Job Description
Join our award-winning team at Orlando Premier Medical Center as a Front Desk Receptionist! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced office technology to ensure your success. This pivotal role combines exceptional customer service with administrative excellence in a state-of-the-art healthcare environment.
As the first point of contact, you'll embody our commitment to patient care while managing daily operations with precision. We offer competitive compensation, comprehensive benefits, and ongoing professional development in a supportive workplace culture.
Responsibilities
- Manage patient check-in/out procedures using our proprietary scheduling system
- Operate multi-line phone systems and digital communication platforms
- Process insurance verifications and maintain accurate patient records
- Coordinate office equipment maintenance and supply inventory
- Assist with medical records management and HIPAA compliance
- Collaborate with clinical staff on patient flow optimization
- Prepare daily reports using office software and provided equipment
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or administrative experience
- Proficiency with MS Office Suite and electronic health records
- Exceptional communication and conflict resolution skills
- Ability to operate office equipment including printers, scanners, and phones
- Basic medical terminology knowledge
- Valid Florida driver's license and reliable transportation
- Background check and drug screen required