Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in vibrant Nashville! We provide all necessary equipment including ergonomic workstations, dual monitors, and modern phone systems. This is your opportunity to shine in a fast-paced environment where your administrative expertise directly impacts patient experiences. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in Nashville's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out processes using our state-of-the-art EMR system
- Answer multi-line phone system with exceptional customer service
- Coordinate appointment scheduling across multiple departments
- Maintain organized patient records and digital filing systems
- Process insurance verification and billing documentation
- Assist with office inventory management of provided equipment
- Collaborate with clinical teams for seamless patient flow
Qualifications
- Minimum 1 year medical front desk experience required
- Proficiency with EMR systems (Epic or Cerner preferred)
- Excellent communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with data entry accuracy
- Professional appearance and demeanor
- Willingness to work flexible shifts including weekends
- High school diploma or equivalent required