Job Description
Welcome to El Paso Medical Center
We are seeking a highly organized and welcoming Front Desk Receptionist to be the first point of contact for our patients and visitors. If you have a passion for providing exceptional service and thrive in a dynamic environment, we want to meet you.
At El Paso Medical Center, we pride ourselves on our commitment to excellence and community health. As a receptionist, you will play a crucial role in ensuring our facility operates smoothly and our patients feel valued from the moment they arrive.
Why Join Us?
- Competitive hourly wage ($16.00 - $20.00)
- Comprehensive health benefits package
- Professional growth and development opportunities
- A supportive and collaborative team culture
Responsibilities
- Guest Relations: Greet patients and visitors warmly, ensuring a welcoming atmosphere and managing check-in procedures efficiently.
- Communication: Answer incoming calls with a professional tone, screen and direct inquiries, and take accurate messages.
- Administrative Support: Manage incoming emails, distribute correspondence, and maintain the organization of the front office.
- Scheduling: Coordinate patient appointments and verify insurance information, ensuring a seamless experience.
- Office Maintenance: Maintain a tidy reception area, restock supplies, and ensure compliance with safety protocols.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative role is preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Professionalism: Ability to maintain a professional demeanor and handle confidential information with discretion.