Job Description
Are you a people person with a knack for organization? Buffalo Medical Center is looking for a dedicated Front Desk Receptionist to join our growing team in Buffalo, NY. In this pivotal role, you will be the first point of contact for our facility, ensuring a seamless experience for patients and staff alike. We pride ourselves on our inclusive culture and are looking for someone who embodies our core values of integrity, compassion, and excellence.
Why Join Us?
• Competitive hourly pay ($18.00 - $22.00)
• Comprehensive health benefits package
• Paid time off and holiday pay
• Professional development opportunities
• Supportive and collaborative work environment
Responsibilities
- Greet and welcome patients and visitors with a warm, professional demeanor.
- Answer, screen, and route incoming phone calls and emails efficiently.
- Manage the front desk schedule, including appointment confirmations and check-ins.
- Handle incoming mail and distribute it appropriately to staff members.
- Maintain a clean and organized reception area to reflect our high standards.
- Assist with administrative tasks such as data entry and filing as needed.
- Process check-ins and verify patient information accurately.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience as a receptionist or in a customer service role preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional appearance and a positive attitude.
- Basic knowledge of medical terminology is a plus but not required.