Job Description
We are seeking a highly organized and welcoming Front Desk Receptionist to join our dynamic team in the heart of Boston. As the face of our organization, you will play a pivotal role in creating a positive first impression for our esteemed clients and employees.
In this direct hire position, you will be responsible for managing the reception area, coordinating internal communication, and ensuring the seamless operation of our administrative functions.
Responsibilities
- Manage the front desk and reception area, ensuring a welcoming and professional atmosphere for all visitors and guests.
- Answer and direct incoming phone calls and emails with exceptional verbal and written communication skills.
- Screen and route visitors, schedule appointments, and maintain the company calendar effectively.
- Process incoming and outgoing mail, packages, and deliveries with accuracy and speed.
- Assist with basic clerical duties, including data entry, filing, and maintaining office supplies inventory.
- Collaborate with the administrative team to support special events and daily office operations.
Qualifications
- Minimum of 1-2 years of professional experience in a receptionist or administrative support role.
- High school diploma or equivalent required; Associate’s degree in Business Administration is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Exceptional interpersonal skills with a customer-first mindset and professional demeanor.
- Strong organizational skills and the ability to multitask in a fast-paced, dynamic environment.
- Professional appearance and the ability to work both independently and as part of a team.