Job Description
Join our dynamic team at Glendale Wellness Center as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers a collaborative environment, competitive benefits, and opportunities for growth within our award-winning healthcare facility. If you excel in customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Answer multi-line phones and route inquiries appropriately
- Schedule appointments and maintain accurate calendars
- Collect and verify insurance information
- Process payments and manage daily cash drawer
- Maintain clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or front desk experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Professional appearance and positive attitude
- Bilingual (English/Spanish) preferred