Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at MetroHealth Solutions! We're seeking a charismatic professional to be the first point of contact for patients and visitors. Enjoy a modern work environment, competitive benefits, and opportunities for growth in Columbus's thriving healthcare sector. If you excel in customer service and thrive in fast-paced settings, apply today to become an integral part of our patient-centered team.
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EHR systems
- Handle incoming calls and schedule appointments with precision
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and manage billing inquiries
- Maintain a clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- Minimum 1 year experience in medical/reception roles
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required