Job Description
Join our dynamic healthcare team as the first point of contact for patients and visitors! We're seeking a polished Front Desk Receptionist to deliver exceptional service in our state-of-the-art Lincoln facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your professionalism makes a real impact. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage patient check-in/out procedures efficiently using Epic EHR systems
- Handle multi-line phone systems with 95% call accuracy
- Schedule appointments while maintaining optimal provider utilization
- Process insurance verifications and collect co-pays
- Maintain organized patient records and confidential files
- Coordinate with clinical staff for seamless patient flow
- Resolve patient inquiries with empathy and problem-solving skills
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 2+ years medical office or high-volume reception experience
- Proficiency with scheduling software and EMR systems
- Exceptional communication and conflict resolution abilities
- Detail-oriented with strong organizational skills
- Basic medical terminology knowledge
- Ability to multitask in high-pressure environments
- Valid Nebraska driver's license required