Job Description
Join our award-winning medical team as a Front Desk Receptionist in Baton Rouge! We're seeking a polished professional to be the first point of contact for our patients. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized. If you excel in customer service and thrive in fast-paced healthcare settings, this is your opportunity to shine!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and warmth
- Answer multi-line phone systems and route calls efficiently
- Coordinate appointment scheduling and manage calendar systems
- Process insurance verifications and collect co-pays
- Maintain organized patient records and digital filing systems
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with light administrative duties including mail processing
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years experience in customer service or reception role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge preferred
- Professional appearance and positive demeanor