Job Description
Join our dynamic team as a Front Desk Receptionist at Durham Healthcare Solutions, where we provide all necessary equipment to ensure your success! We're seeking a polished professional to be the first point of contact for our patients and visitors. Enjoy a modern workspace with state-of-the-art technology including ergonomic workstations, dual monitors, and advanced phone systems. This full-time role offers competitive benefits, growth opportunities, and a supportive environment in Durham's thriving healthcare sector.
Responsibilities
- Manage multi-line phone system and schedule appointments using provided equipment
- Greet visitors professionally and manage check-in/check-out processes
- Maintain digital records using our advanced office software and hardware
- Coordinate office supplies and equipment inventory with provided inventory management tools
- Assist with patient inquiries and direct them to appropriate departments
- Process incoming/outgoing mail and packages using provided postage systems
- Support administrative tasks with provided office automation tools
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite (provided training available)
- Excellent communication and interpersonal skills
- Ability to operate multi-line phone systems and office equipment
- Strong organizational skills and attention to detail
- Basic knowledge of healthcare terminology preferred
- Reliable transportation to our Durham location