Job Description
Join our dynamic healthcare team as a Remote-Friendly Front Desk Receptionist at Sunshine Valley Medical Center! We're seeking a polished professional to serve as the first point of contact for our patients while supporting our hybrid work environment. Enjoy competitive pay, comprehensive benefits, and the flexibility of remote work options. If you're passionate about patient experience and thrive in administrative excellence, apply today!
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Handle multi-line phone systems and schedule appointments using our EMR software
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including billing inquiries and document management
- Uphold strict HIPAA compliance standards
Qualifications
- Minimum 2 years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional communication and multitasking abilities
- Strong problem-solving skills with attention to detail
- Ability to work independently in remote settings
- Arizona Medical Assistant certification (or willingness to obtain)
- Positive attitude and professional appearance