Job Description
Join our vibrant team at Durham Business Hub as a Front Desk Receptionist where professionalism meets flexibility! We're seeking a polished individual to serve as the first point of contact for our clients and partners. Enjoy a modern, hybrid work model with 3 remote days/week, competitive benefits, and growth opportunities in one of North Carolina's most dynamic cities. Your role will be pivotal in creating exceptional first impressions while supporting our collaborative work environment.
Responsibilities
- Manage multi-line phone systems, screen calls, and route inquiries to appropriate departments
- Greet and assist visitors with professionalism, ensuring a welcoming atmosphere
- Coordinate office calendars, schedule meetings, and maintain digital reservation systems
- Process incoming/outgoing mail, packages, and deliveries with meticulous attention
- Support administrative tasks including data entry, document preparation, and record-keeping
- Collaborate with team members to ensure seamless office operations and client satisfaction
Qualifications
- Minimum 2 years of front desk or customer service experience in a professional setting
- Exceptional communication skills with polished phone and in-person etiquette
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and scheduling software
- Strong organizational abilities with attention to detail and multitasking prowess
- Associate's degree or equivalent administrative certification preferred
- Proven ability to maintain composure in fast-paced environments
- Reliable transportation with willingness to commute 2 days/week to our Durham office