Job Description
Join our dynamic team as a Front Desk Receptionist in the heart of Charlotte! We're seeking a polished professional to be the first point of contact for our growing firm. This role offers exceptional growth opportunities in a collaborative environment with competitive benefits and a modern downtown workspace.
As the face of our organization, you'll manage daily operations, create memorable client experiences, and contribute to our vibrant company culture. If you're passionate about hospitality and thrive in fast-paced settings, this is your perfect career move!
Responsibilities
- Manage multi-line phone system and direct incoming calls to appropriate departments
- Greet and assist all visitors with exceptional customer service
- Coordinate office calendars and schedule meetings for executive team
- Maintain reception area with impeccable organization and professional presentation
- Process incoming/outgoing mail and manage office supply inventory
- Support administrative tasks including data entry and document preparation
- Collaborate with team on special projects and event planning
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills and professional demeanor
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure situations
- High school diploma or equivalent; college degree preferred
- Positive attitude and proactive problem-solving mindset