Job Description
Join our dynamic team at Baltimore City Center as a Flexible Hours Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions for our diverse clientele. This part-time role offers adaptable scheduling while maintaining premium service standards in our fast-paced downtown environment.
As the face of our organization, you'll handle high-volume inquiries, manage multi-line phone systems, and coordinate complex calendars. We provide comprehensive training and a supportive atmosphere where your organizational skills shine. Enjoy competitive compensation, free parking, and opportunities for growth within our expanding portfolio.
Responsibilities
- Manage front desk operations including greeting visitors, screening calls, and directing inquiries
- Maintain accurate visitor logs and distribute mail/packages efficiently
- Coordinate meeting room reservations and support event logistics
- Utilize CRM systems to update client information and track interactions
- Assist with administrative tasks like data entry and document preparation
- Collaborate with security personnel to ensure facility access protocols
- Support office supply inventory management and procurement
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Professional appearance and polished phone etiquette
- Flexibility to work evenings/weekends as needed
- High school diploma or equivalent required
- Experience with CRM systems preferred (Salesforce a plus)