Job Description
Join our award-winning customer support team in Corpus Christi and enjoy the flexibility to balance work and life! We're seeking empathetic communicators to deliver exceptional service while working around your schedule. With competitive pay, comprehensive training, and advancement opportunities, this is your chance to grow professionally without sacrificing personal commitments. Apply today and transform your flexibility into a rewarding career!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and knowledge bases
- Document interactions accurately in compliance with company protocols
- Meet performance metrics while maintaining service quality standards
- Collaborate with team members to improve customer experiences
- Participate in ongoing training to enhance product knowledge
- Adapt to flexible scheduling including evenings and weekends
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience preferred
- Exceptional verbal communication and active listening skills
- Proficient with Windows OS and basic computer applications
- Ability to type 35+ WPM with high accuracy
- Strong problem-solving and conflict resolution abilities
- Comfortable working in a fast-paced environment
- Reliable transportation to our Harbor Drive location