Job Description
Join our dynamic team at Urban Wellness Center as a Flexible Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions while supporting our thriving wellness community. Enjoy adaptable scheduling that fits your lifestyle while working in a modern, supportive environment. This role offers competitive compensation and the opportunity to grow within our expanding network of health and wellness providers.
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Coordinate patient/client check-in/out using our digital scheduling platform
- Process payments and maintain accurate financial records
- Assist with facility operations including inventory management and supply ordering
- Support marketing initiatives by distributing promotional materials
- Collaborate with practitioners to ensure seamless client transitions
Qualifications
- Minimum 2 years receptionist or customer service experience in healthcare/wellness
- Proficiency with scheduling software (e.g., MindBody, Zen Planner)
- Exceptional communication skills with multilingual capability a plus
- Strong organizational abilities with attention to detail
- Professional demeanor under pressure during peak hours
- Flexibility to work evenings/weekends (10-20 hours/week)
- Valid California driver's license required for occasional supply runs