Job Description
Join our dynamic team at Detroit Metro Solutions as an Entry-Level Weekend Customer Service Specialist! Perfect for students, career-changers, or those seeking flexible schedules, this role offers competitive pay and growth opportunities in a supportive environment. You'll be the frontline hero ensuring exceptional customer experiences while enjoying weekends off during the week. No experience necessary – we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person inquiries
- Process transactions and maintain accurate records in our CRM system
- Resolve customer issues with empathy and efficiency
- Collaborate with team members to maintain service standards
- Support weekend operations with a positive, can-do attitude
- Assist with inventory management and store presentation
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office suite)
- Ability to work independently and as part of a team
- Weekend availability (Saturday/Sunday shifts)
- Positive attitude and customer-first mindset
- Reliable transportation to our downtown location