Job Description
Are you looking for a job that pays you TODAY?
Horizon Support Solutions is looking for ambitious, motivated individuals to join our growing team in San Diego. We offer a unique opportunity for Entry Level talent to launch a successful career in Customer Service without any prior experience required.
Join us and enjoy the flexibility of daily pay options, competitive benefits, and a supportive work environment where your growth matters.
Horizon Support Solutions is looking for ambitious, motivated individuals to join our growing team in San Diego. We offer a unique opportunity for Entry Level talent to launch a successful career in Customer Service without any prior experience required.
Join us and enjoy the flexibility of daily pay options, competitive benefits, and a supportive work environment where your growth matters.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat to resolve inquiries and build rapport with clients.
- Assist customers with account inquiries, troubleshooting technical issues, and processing orders accurately.
- Document customer interactions and feedback to help improve our products and services.
- Collaborate with team members to ensure efficient workflow and high customer satisfaction scores.
- Stay updated on product knowledge and company policies to provide accurate information.
- Adhere to all call center scripts and quality assurance standards.
Qualifications
- High school diploma or equivalent (GED) required.
- Excellent verbal communication skills and a professional telephone manner.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer literacy and typing speed of at least 40 WPM.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to undergo a background check and drug screening.