Job Description
Join Urban Logistics Solutions as an Entry-Level Weekend Customer Service Specialist! We're seeking motivated individuals to join our dynamic team in Atlanta, Georgia. This weekend shift role requires no prior experience – just a passion for helping others and a commitment to excellence. Enjoy competitive pay, comprehensive training, and a supportive environment designed to launch your career. Perfect for students, career changers, or anyone seeking flexible weekend hours. Apply today and become part of Atlanta's fastest-growing logistics team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and shipping requests accurately using our CRM system
- Collaborate with cross-functional teams to resolve customer issues efficiently
- Document all interactions and maintain detailed case records
- Contribute to continuous improvement of customer service processes
- Adhere to company policies and regulatory compliance standards
- Support inventory reconciliation and basic data entry tasks
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (current students welcome)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications (MS Office, email)
- Ability to work independently and in a team environment
- Weekend availability (Saturday/Sunday shifts required)
- Positive attitude and commitment to customer satisfaction