Job Description
Join our dynamic team at Louisville Tech Solutions as an Entry-Level Weekend Customer Service Associate! We're seeking motivated individuals ready to launch their careers in a supportive, fast-paced environment. This weekend shift role offers flexible hours while gaining valuable customer experience. Enjoy competitive pay, comprehensive training, and opportunities for growth. Perfect for students, career changers, or those seeking weekend work-life balance. Apply today and become part of Louisville's premier tech support team!
Responsibilities
- Deliver exceptional customer service via phone, chat, and email
- Resolve technical inquiries for hardware/software issues
- Document interactions accurately in CRM systems
- Collaborate with technical support teams for complex cases
- Maintain detailed knowledge of product offerings
- Adhere to company security protocols
- Process customer orders and returns efficiently
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and internet proficiency
- Strong verbal communication skills
- Ability to work independently on weekends
- Customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Availability for Saturday/Sunday shifts (6am-2pm or 2pm-10pm)