Job Description
Launch your career in Detroit's booming tech sector with our comprehensive entry-level training program! No prior experience needed – we invest in your growth through paid hands-on training in customer success, software implementation, and client relations. Join our diverse team at Detroit Growth Partners and gain industry-recognized certifications while building a foundation for long-term career advancement.
Responsibilities
- Complete intensive 8-week paid training program covering CRM software, communication protocols, and troubleshooting techniques
- Provide exceptional customer support during and after training phase
- Document client interactions using Salesforce and internal systems
- Collaborate with senior mentors to refine problem-solving skills
- Participate in weekly skill-building workshops and certification exams
- Support cross-functional teams during live client projects
- Track personal progress against training milestones
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong verbal communication skills with customer service mindset
- Basic computer proficiency (Microsoft Suite, internet navigation)
- Ability to learn technical concepts through hands-on training
- Adaptability and willingness to follow detailed processes
- Reliable transportation for downtown Detroit location
- Team player with positive attitude
- No experience required – training provided!