Job Description
Join our dynamic team as an Entry-Level Technician with comprehensive training provided – no experience necessary! TechGrow Solutions Inc. is urgently hiring motivated individuals in Chicago to launch their careers in IT support. We offer paid onboarding training, flexible scheduling options, and rapid advancement opportunities. Perfect for career changers, recent graduates, or anyone seeking a stable job with growth potential. Start tomorrow with our structured training program designed to fast-track your success. Apply today to secure your spot!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems under mentorship
- Provide technical support to clients via phone, email, and remote assistance
- Document service tickets and maintain accurate records in CRM systems
- Collaborate with senior technicians to resolve complex issues
- Participate in ongoing skills development training sessions
- Assist with network monitoring and basic security protocols
- Adhere to company IT policies and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy and internet navigation skills
- Excellent verbal/written communication skills
- Ability to work independently and as part of a team
- Willingness to learn new technologies through training
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening