Job Description
Launch your tech career with zero experience! TechStart Solutions offers a comprehensive paid training program for motivated individuals seeking entry-level positions in Philadelphia. This full-time role combines hands-on learning with real-world experience, providing you with industry-recognized certifications and the skills needed to thrive in IT support. Join our collaborative team and start building your future today!
Responsibilities
- Complete 6-week paid training covering hardware, software, and networking fundamentals
- Provide Tier 1 technical support to clients via phone, email, and chat
- Install and configure operating systems and applications
- Document technical issues and solutions using ticketing systems
- Collaborate with senior technicians on complex troubleshooting
- Maintain inventory of IT assets and equipment
- Participate in ongoing skills development workshops
Qualifications
- No prior experience required; training provided
- High school diploma or equivalent (required)
- Strong problem-solving and critical thinking abilities
- Excellent verbal and written communication skills
- Basic computer literacy (Windows, Microsoft Office)
- Ability to work in a fast-paced team environment
- Valid driver's license preferred