Job Description
Are you eager to launch a career in the dynamic tech industry but lack formal experience? Apex Digital Solutions is looking for motivated individuals to join our team as Entry Level Technical Support Specialists.
We provide comprehensive, paid training to ensure your success. If you are a quick learner with great communication skills, this is the perfect opportunity to grow your professional network and income in the heart of Denver.
Responsibilities
- Assist customers with technical inquiries and product troubleshooting.
- Document customer interactions and resolve issues efficiently.
- Learn and master our internal CRM and support ticketing systems.
- Collaborate with senior team members to improve support processes.
- Maintain a high level of professionalism during client interactions.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Willingness to undergo paid training and certification programs.
- Basic computer literacy and typing skills.
- Strong desire to learn and adapt to new technologies.
- Excellent verbal and written communication abilities.