Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career with no experience required! We provide comprehensive paid training and a supportive environment where you'll develop valuable skills while serving our community. This is your opportunity to grow professionally with a company that invests in its people.
Georgia Community Services is committed to fostering an inclusive workplace where every team member can thrive. We offer competitive benefits, flexible scheduling options, and clear pathways for advancement. If you're a motivated individual with excellent communication skills and a passion for helping others, we encourage you to apply today.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve customer concerns efficiently by collaborating with support teams
- Document interactions accurately in our CRM system
- Process transactions and maintain confidential customer information
- Contribute to team goals by meeting performance metrics
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives as assigned
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work in a fast-paced environment with attention to detail
- Positive attitude and commitment to exceptional customer service
- Reliable transportation to our Georgia, IL location
- Must pass background check and drug screening
- No prior experience required – we train all new hires!