Job Description
Launch your tech career with comprehensive paid training and weekly pay at TechAdvance Solutions! We're seeking motivated individuals to join our Dallas-based IT support team. No prior experience required – we provide everything you need to succeed. Enjoy competitive wages, flexible schedules, and opportunities for rapid advancement in the growing tech industry.
Responsibilities
- Complete 4-week paid technical certification program covering networking, cybersecurity basics, and cloud computing
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Maintain service level agreements with 95%+ customer satisfaction
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Reliable transportation to our Dallas training facility
- Pass background check and drug screening
- Commitment to 6-month employment term