Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in sunny Tampa, FL. No experience required – we provide comprehensive training to help you grow into a confident IT professional. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment that values innovation and growth.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage and maintain network infrastructure and security protocols
- Create and update technical documentation and knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Monitor system performance and resolve technical issues promptly
Qualifications
- High school diploma or equivalent; Bachelor's degree preferred
- Basic understanding of computer systems, networks, and security
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- CompTIA A+ certification or willingness to obtain within 6 months