Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated individuals for our Entry-Level Tech Support Specialist role with comprehensive paid training. No prior experience required – we'll equip you with industry certifications in cloud computing, cybersecurity fundamentals, and network administration. Enjoy competitive benefits, career advancement pathways, and a collaborative environment in San Jose's thriving tech hub. Join us to build a future-proof skill set while serving Fortune 500 clients.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote technical support via phone, chat, and email
- Document incidents using IT service management tools
- Participate in 3-month paid certification training program
- Collaborate with senior engineers on complex issues
- Maintain security protocols for client systems
- Conduct routine system updates and maintenance
Qualifications
- High school diploma or equivalent (degree preferred)
- Passion for technology and continuous learning
- Strong problem-solving and communication skills
- Ability to obtain CompTIA A+ certification during training
- Basic computer literacy (Windows/macOS)
- Willingness to work flexible hours including weekends
- Valid California driver's license for occasional on-site visits
- No prior tech experience required