Job Description
Join our dynamic team at Phoenix Tech Solutions as an Entry-Level Tech Support Specialist! We're hiring immediately for candidates passionate about technology and customer service. No prior experience required—comprehensive paid training will be provided to equip you with essential IT skills. This full-time role offers rapid career growth in Phoenix's thriving tech sector. Enjoy competitive pay, benefits, and a supportive work environment focused on your success.
Responsibilities
- Provide remote and in-person technical support to clients
- Troubleshoot hardware, software, and network issues
- Install and configure computer systems and peripherals
- Document support tickets and maintain client records
- Collaborate with senior technicians on complex problems
- Deliver exceptional customer service experiences
- Stay updated on emerging technologies through training
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Valid Arizona driver's license (for on-site support)
- Willingness to complete paid training program
- Pass background check and drug screening
- Phoenix residency preferred (not required)