Job Description
Launch your tech career with our comprehensive paid training program! Memphis Tech Solutions is seeking motivated individuals for immediate-hire entry-level Tech Support Specialist roles in Memphis, TN. No prior experience required – we provide everything you need to succeed. Enjoy competitive pay, benefits, and a clear growth path in a dynamic tech environment. Join our team and start building your future today!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and chat
- Install, configure, and troubleshoot desktop/laptop systems
- Document support tickets and maintain detailed records
- Collaborate with senior technicians on complex issues
- Train users on company systems and best practices
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to work independently and in team settings
- Willingness to learn new technologies through paid training
- Customer service mindset and attention to detail
- Reliable transportation and punctuality