Job Description
Launch your tech career with comprehensive paid training and zero experience required! InnovateTech Solutions is seeking motivated individuals for our Entry-Level Tech Support Associate program in San Jose. Join our dynamic team and gain hands-on experience in IT infrastructure, troubleshooting, and customer service while earning a competitive salary. Our 8-week paid training program covers everything from networking basics to cybersecurity fundamentals, ensuring you're fully prepared for a successful career in technology.
Why Join Us?
- Full-time position with comprehensive benefits
- Industry-leading training and certification opportunities
- Clear career advancement path
- Collaborative work environment in Silicon Valley
- No college degree required
Responsibilities
- Provide technical support to internal and external customers
- Diagnose and resolve hardware/software issuesDocument support tickets and maintain accurate records
- Collaborate with senior team members during training
- Implement security protocols and best practices
- Participate in ongoing skill development sessions
- Support system upgrades and maintenance activities
Qualifications
- High school diploma or equivalent (no experience needed)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Reliable transportation to San Jose office
- Must pass background check and drug screen