Job Description
Join InnovateTech Solutions as an Entry-Level Tech Specialist and kickstart your career in Minneapolis's thriving tech scene! We're urgently hiring motivated individuals ready to contribute immediately to our dynamic team. This full-time role offers hands-on experience with cutting-edge technologies while receiving mentorship from industry experts. If you're passionate about technology and eager to grow, apply today and start tomorrow!
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Assist in software installation, configuration, and troubleshooting
- Document technical issues and solutions in CRM systems
- Collaborate with senior engineers on product testing
- Contribute to knowledge base articles and training materials
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience a plus
- Relevant internship or volunteer experience acceptable