Job Description
Join our award-winning tech team as an Entry-Level Associate! We provide comprehensive paid training to launch your career in IT support and systems administration. No prior experience needed – just your passion for technology and eagerness to learn. Enjoy competitive benefits, mentorship from industry experts, and a clear path to advancement. Located in Boston's vibrant Seaport District, we foster a collaborative, inclusive environment where your growth is our priority. Apply today and transform your potential into a thriving tech career!
Responsibilities
- Complete 8-week paid training program covering IT fundamentals, network security, and cloud platforms
- Provide Tier 1 technical support to internal teams via ticketing system and chat
- Assist with hardware/software installation, configuration, and troubleshooting
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on project implementations
- Participate in daily stand-ups and quarterly skills workshops
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn new technologies quickly through structured training
- Valid driver's license (for occasional equipment pickups)
- Pass background check and drug screening