Job Description
Launch your tech career with our comprehensive paid training program! TechLaunch Solutions is seeking motivated individuals for entry-level IT support roles in Philadelphia. No prior experience required – we invest in your growth through hands-on training in network administration, cybersecurity basics, and cloud technologies. Enjoy flexible scheduling while gaining industry-recognized certifications. Join our innovative team and transform your passion for technology into a stable career path with advancement opportunities.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to end-users via phone and in-person
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on network security protocols
- Participate in ongoing skills development workshops
- Assist with inventory management and asset tracking
- Support system upgrades and maintenance schedules
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service aptitude
- Ability to work flexible hours (evenings/weekends available)
- Valid driver's license for occasional site visits
- Passion for technology and willingness to learn