Job Description
Start your career tomorrow with Innovate Solutions Inc.! We're seeking motivated Entry-Level Tech Associates to join our Raleigh team. No prior experience needed – we provide comprehensive training to launch your professional journey. Enjoy competitive pay, flexible scheduling options, and a supportive environment where your growth matters. Apply today and begin your exciting new career path!
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Install and configure hardware/software systems
- Document technical issues and resolutions in CRM systems
- Collaborate with senior team members on complex projects
- Participate in weekly training sessions to enhance skills
- Assist with network monitoring and basic troubleshooting
- Maintain organized documentation of processes and solutions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies and systems
- Valid driver's license (for occasional site visits)
- Passion for customer service and tech innovation