Job Description
Are you looking for a rewarding career in New York, NY that offers stability and growth? Apex Solutions Group is currently hiring enthusiastic individuals for our Entry Level Customer Service & Sales team.
We pride ourselves on providing paid training and a supportive environment where your hard work is recognized immediately. Join a company that values integrity and customer satisfaction above all else.
Why Join Us?
- Weekly Paychecks (Bi-Weekly)
- Comprehensive Paid Training Program
- Career Advancement Opportunities
- Modern, Collaborative Work Environment
Don't miss this opportunity to kickstart your professional journey in the Empire State.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide product information.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Build and maintain long-term relationships with clients to ensure retention.
- Identify and assess customers' needs to achieve satisfaction.
- Collaborate with team members to meet daily and monthly sales targets.
- Document customer interactions and transactions in the CRM system.
Qualifications
- High school diploma, GED, or equivalent.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills.
- Strong verbal communication and listening skills.
- Ability to work in a fast-paced environment.
- Reliable internet connection for remote/hybrid support (if applicable).