Job Description
Are you looking for a dynamic career path in customer service and sales? Apex Digital Solutions is seeking ambitious individuals to join our growing team in Atlanta, Georgia. We offer a competitive environment where your hard work directly translates to your success.
As an Entry Level Sales & Customer Service Representative, you will be the face of our brand, interacting with clients to provide solutions and ensure satisfaction. We prioritize internal growth and offer comprehensive training for all new hires.
Why Join Us?
- Competitive hourly pay ($18-$24/hr).
- Flexible part-time schedule.
- Clear path for career advancement and management training.
- Modern office environment in the heart of Atlanta.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat in a professional manner.
- Process orders and maintain accurate customer records in our CRM system.
- Identify and assess customers' needs to achieve high levels of satisfaction.
- Collaborate with team members to meet monthly sales targets and KPIs.
- Stay updated on product knowledge and company policies to provide accurate information.
- Resolve customer complaints and issues with a focus on problem-solving and retention.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or sales experience is a plus, but not required.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Ability to work in a fast-paced, team-oriented environment.
- Strong work ethic and a positive attitude.