Job Description
Launch your tech career with our comprehensive paid training program! NexusTech Solutions is seeking motivated individuals in Mesa, AZ for remote entry-level IT Support roles. No prior experience required – we'll equip you with industry certifications and hands-on skills. Enjoy competitive pay, flexible remote work, and clear growth pathways into cybersecurity, cloud computing, or network administration. Join our innovative team and transform your passion for technology into a professional future.
Responsibilities
- Complete paid technical training modules covering hardware, software, and networking fundamentals
- Provide remote technical assistance to clients via phone, chat, and email
- Diagnose and resolve system issues following established protocols
- Document troubleshooting processes and maintain accurate case logs
- Collaborate with senior engineers to resolve complex technical challenges
- Participate in ongoing certification programs (CompTIA A+, Google IT Support)
- Adhere to cybersecurity best practices and data protection standards
Qualifications
- No prior IT experience required – we provide all training
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Self-motivated with ability to work independently in remote setting
- Reliable high-speed internet connection and dedicated workspace
- Must be Arizona resident for local compliance requirements