Job Description
Launch your career with Innovate Solutions Group! We're seeking motivated individuals for our remote Customer Support Specialist role in Raleigh, NC. No experience required – we provide comprehensive paid training to equip you with the skills needed to succeed. Join our collaborative team and deliver exceptional service while enjoying flexible remote work. This is your opportunity to grow professionally with a company that invests in its people.
What We Offer:
- Full-time remote position with flexible hours
- 4-week paid training program
- Competitive salary ($16-$22/hour)
- Health benefits after 90 days
- Career advancement opportunities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues and product questions
- Document interactions in CRM systems
- Collaborate with support team to improve processes
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training and skill development
- Maintain positive customer relationships
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Comfortable with technology and learning new software
- Reliable home office setup with high-speed internet
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
- Must be authorized to work in the US