Job Description
Are you looking to kickstart your career in the technology sector without prior experience? Apex Digital Solutions is seeking motivated, detail-oriented individuals to join our growing team as Entry Level Part-Time Tech Support Associates.
We believe in promoting from within and providing comprehensive training to help you succeed. This is an excellent opportunity for students, recent graduates, or anyone looking for a flexible schedule in the vibrant city of San Diego.
Why Join Us?
- Flexible working hours perfect for balancing other commitments.
- On-the-job training and mentorship programs.
- Competitive hourly wage with potential for performance bonuses.
Responsibilities
- Provide exceptional customer service and technical support via phone and email.
- Assist in troubleshooting basic software and hardware issues for clients.
- Learn and operate internal CRM and ticketing systems.
- Document customer interactions and solutions accurately.
- Collaborate with senior team members to improve support processes.
Qualifications
- High School Diploma or GED required.
- Basic computer literacy and familiarity with web browsers.
- Strong written and verbal communication skills.
- Reliable internet connection and home office setup (if remote).
- A positive attitude and a genuine desire to learn new technologies.